How Implicit Bias Impacts Conflict, and What You Can Do About It - NAPFA Credit Only

Kwame Christian

This recording will provide practical solutions for how we can make difficult conversations easier, with a focus on interactions between people of different races, genders, and political beliefs. This customized webinar is designed to give advisors the confidence they need to overcome the fear, frustration, anxiety, and awkwardness that often occurs when in high-stakes conflicts with people of different backgrounds.

Kwame Christian, Esq., M.A., is director of the American Negotiation Institute, where he conducts workshops designed to make difficult conversations easier. As an attorney and mediator with a bachelor’s degree in Psychology, a master’s in public policy, and a law degree, Kwame brings a unique multidisciplinary approach to the topic of conflict management and negotiation.

Kwame is the author of the best-selling book, Nobody Will Play with Me: How to Use Compassionate Curiosity to Find Confidence in Conflict, and the TEDx Talk, Finding Confidence in Conflict. He also hosts the podcast, Negotiate Anything.

1 NAPFA CE in J-Communications will be posted in your NAPFA CE record after downloading this recording.

This is a webinar recorded session from February 2019. This program is offered through the Diversity & Inclusion Committee.