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NAPFA and the contracted venue will take necessary health and safety measures—for you, other attendees, exhibitors, and staff. You must follow all posted instructions and regulations while attending NAPFA events and activities. By registering for the NAPFA Fall 2024 Conference, you acknowledge that participation in events and activities brings some risk and assume responsibility for your own well-being. In the event that NAPFA is forced to cancel the event due to governmental rules and regulations, registered attendees will have the option to receive a full refund or credit their registration fee towards a future national conference.

Photo & Video Release
On occasion, a NAPFA photographer may take photos and video of participants at the event, or of people participating in event functions or activities. Please be aware that these photos and videos are for NAPFA’s use only, and may appear in NAPFA’s conference programs, brochures, newsletters, website, social media and other publications and materials. Your registration constitutes your permission and consent for this photography, videography, and subsequent usage.

Cancellation Policy
Cancellation and refund requests must be made in writing by September 27th. A refund of the conference fee, minus a $100 administrative fee, will be given for cancellations received by that date. No refunds will be granted for requests received after September 27th. Submit all requests to the NAPFA Education Department. NAPFA regrets that refunds will not be given for no-shows. For more information regarding refund, complaint, and/or cancellation policies please contact our offices at 847-483-5400.